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Once upon a time, a smart bloke named Saikichi Toyoda came up with a 5 Whys troubleshooting technique. It postulates that you only need to ask “why” five times to get to the root cause of any problem in a cause-and-effect sequence.

If you ask me what the top addition to the NAV technology stack over the past few years is – it’s .NET interoperability. A lot of folks, maybe you as well, would disagree, and say it’s Web services. They are important. But if you are a NAV developer, Web services don’t make your life any easier.