August 2010

Service Providers (or colloquially partners ) often refrain from undertaking organization or process changes during implementation projects of Microsoft Dynamics solutions. And it comes as no surprise: there are many risks related to it, and customizations are taken as a more traditional approach.

Sometimes the Degree of Fit might seem like comparing apples and oranges. With 90 extremely detailed fits, and 10 high-level gaps, the degree of fit seems high, but it isn’t. 90 extremely detailed gaps, and 10 high-level fits, make the degree of fit seem low.

Many of my Sure Step students have asked me if there are any practice tests, like MeasaureUp, available for Sure Step exam (MB5-858). I used to say “no”, but that has just changed. I somehow missed this, and I am not exactly sure when it appeared, but there is an online knowledge assessment tool which can help you decide whether to take the exam, or to prepare better instead.

If your Degree of Fit is just not there, or the balance between it and the budgetary estimate is not favorable, the risk that project will exceed the budget or not meet the requirements is high, but you might still decide to go on. In fact, most consultants often do, choosing to fight the odds.

Fit Gap Analysis is one of the core activities of the Sure Step. It’s in fact so important that on most projects this activity should be done twice: the first time you do it on a very high level just get a quick overview of customer’s processes and requirements, and the second time you dive deep down into details to figure out everything.

I woke up this morning and checked my to-do list for today. Business, business, business, and some more business. And yet it seems that my to-do list never goes blank, a couple of customers or projects are always in the backlog.